Introduction

At LetsInteract, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when registering with the application, including:

• Name and contact information (email address, phone number)
• Business information (company name, position)
• Billing information for paid services
• Any other information you choose to provide

Message Data

In the course of providing our services, we process:

• Contact lists and phone numbers you upload
• Message content and templates
• Delivery status and response data
• Call logs for automated callback features

Automatically Collected Information

When you use our application, we may automatically collect:

• Device information (model, operating system, unique device identifiers)
• Log information (IP address, access times, app features used)
• Usage data (frequency of use, interaction patterns)

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues and fraudulent activities
• Comply with legal obligations and enforce our terms

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may share your personal information with third parties when you explicitly consent to such sharing.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

Message content and contact lists are retained according to your account settings and subscription level. You can request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to access and receive a copy of your personal information
• Correction: The right to correct inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Restriction: The right to request restriction of processing of your personal information
• Portability: The right to receive your personal information in a structured, machine-readable format
• Objection: The right to object to processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Third-Party Services

Our application may contain links to third-party websites and services that are not owned or controlled by LetsInteract. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

When you use WhatsApp or SMS services through our platform, you are also subject to the privacy policies of those respective services.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: letsinteractapp@gmail.com
• By phone: +91 9923031175
• By visiting this page on our website: https://letsinteract.com/contact